We Answer So You Never Miss a Lead.
Every missed call could be a missed opportunity. iMarketer’s Answering Services ensure that your business stays responsive, reliable, and professional—24/7. Whether it’s capturing leads, supporting customers, or booking appointments, we’re the voice of your brand when you can’t be.
What’s Included
What You Get with Our Service
24/7 Live Answering
Our trained agents are available around the clock to handle incoming calls, ensuring no inquiry goes unanswered—day or night.
Message Taking & Call Routing
We collect and deliver accurate messages in real-time, or route important calls directly to your team based on your preferences.
Appointment Scheduling
We book meetings, consultations, or service calls using your existing scheduling tools—keeping your calendar full and organized.
Custom Scripting
Every call is handled using scripts tailored to your brand voice, tone, and common customer needs.
Bilingual Support
Need multilingual answering? We’ve got you covered—so your clients feel heard and understood, no matter their language.
why matters
Why Customer Retention Matters
- Never Miss a Lead
Every call is a potential customer. We make sure they’re welcomed and supported from the very first touchpoint.
- Improve Customer Experience
Live, human support builds trust and leaves a better impression than voicemail or bots.
- Maximize Efficiency
Free your internal team to focus on high-value tasks while we handle the front-line communication.
How It Works
Professional Answering, Done Seamlessly
Here’s how we plug into your business to deliver fast, accurate, and always-on call support.
Step 1
Discovery & Setup
We learn your business, call flow needs, and preferred messaging style. Then we build a custom script and routing setup that fits your brand.
Step 2
Onboarding & Integration
We sync with your tools (like calendars or CRMs), define escalation paths, and test everything before going live.
Step 3
Go Live
Our agents begin answering calls on your behalf—whether full-time, after-hours, overflow, or weekends.
Step 4
Real-Time Notifications
Get messages, appointment confirmations, and caller details instantly via email, SMS, or your CRM.
Step 5
Ongoing Support & Optimization
We continuously monitor quality and make adjustments as needed—based on feedback, volume trends, and your evolving business needs.
why us
Why Choose Our Customer Retention Support
- We believe in representing your business like it's our own—with professionalism, care, and clarity.
- Every call is handled by a real person trained in your specific brand voice and customer needs.
- We continuously invest in technology to ensure fast, efficient, and secure call handling.
- Our team adapts to your workflows, not the other way around.
- We uphold the highest standards of reliability, responsiveness, and client satisfaction.
Our Services
Explore our other services
testimonials
What they say about Us
Imarketer transformed our customer support operations, reducing response times and improving client satisfaction. Their team is truly an extension of our business!. Imarketer’s BPO solutions streamlined our workflow and allowed us to scale rapidly.
Abdul Lathif
Marketing Manager
Outsourcing with Imarketer helped us cut costs while improving efficiency. Their expertise and professionalism exceeded our expectations Imarketer’s BPO solutions streamlined our workflow and allowed us to scale rapidly. We couldn’t have done it without them.
Marilyn Leffler
Marketing Manager
Imarketer transformed our customer support operations, reducing response times and improving client satisfaction. Their team is truly an extension of our business!. Imarketer’s BPO solutions streamlined our workflow and allowed us to scale rapidly.
Abdul Lathif
Marketing Manager
Outsourcing with Imarketer helped us cut costs while improving efficiency. Their expertise and professionalism exceeded our expectations Imarketer’s BPO solutions streamlined our workflow and allowed us to scale rapidly. We couldn’t have done it without them.
Marilyn Leffler
Marketing Manager
FAQs
Frequently Asked Questions
We’ve answered a few FAQs to get you started. But please don’t hesitate to reach out with more.
Is your answering service available 24/7?
Yes! Our agents are available 24/7, including weekends and holidays—so your business is always open to your clients.
Can you schedule appointments for us?
Absolutely. We can integrate with your calendar or booking software to schedule calls, consultations, or services in real-time.
Will callers know they’re speaking to an answering service?
Not at all. We use your custom script and answer calls in your company name, providing a seamless brand experience.
How do I receive my messages or call summaries?
You can choose to receive messages by email, SMS, or have them logged directly into your CRM or help desk system.
Do you offer bilingual or multilingual support?
Yes! We offer bilingual support (English/Spanish) and can discuss additional languages based on your client base.
take the first step
Are You Ready To Scale Your Business?
We’ve answered a few FAQs to get you started. But please don’t hesitate to reach out with more.
take the first step
Are You Ready To Scale Your Business?
We’ve answered a few FAQs to get you started. But please don’t hesitate to reach out with more.
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